Privacy Policy


First Care Medical’s Privacy Policy and National Privacy laws maintain strict control over Personal Health Information. This ensures that any information of a personal nature is not released or available for any purpose other than in carrying out our professional First Aid and medical services.

We may relay information (verbal and written) to other medical staff who will be taking over your care eg: Paramedics, Nurses, Doctors, as part of our professional obligations and in the interest of continuity of care.

First Care Medical will also record some personal information such as name, date of birth, residential address for identification purposes.

First Care Medical  secures your personal information in a manner that is not available to any members of the public,  and  all documentation is safely and securely stored – preventing access by any person other than authorised personnel.


Access to your personal information

You can request personal information that is held by First Care Medical, including patient care records, account information, any other data which identifies you as an individual.

We take every step to ensure appropriate management of your information, and for this reason – requests will only be considered in writing, and after appropriate identification is provided.

Please address any such requests to:

The Privacy Officer
First Care Medical Services Australia P/L
1D Oldsmobile Terrace
Dudley Park SA 5008

For a full copy of First Care Medical’s Privacy & Confidentiality Policy please contact us.